Pssst!

There are so many ways to get in touch with us!

  1. Submit the form above to send us a private email.
  2. Scroll down to the bottom of this page to submit a public comment that will appear on this page.
  3. Reach someone instantly on Facebook through Messenger.

In any case, we’ll get back to you as soon as we can. In the meantime, happy crafting!

37 Comments on Contact

  1. Connie
    June 9, 2017 at 8:57 pm (2 years ago)

    I love your site. Do you sell fabric?

    Reply
    • Sugar
      June 19, 2017 at 5:44 pm (2 years ago)

      Thank-you for the compliment, Connie! All of the fabrics we use on Cup Of Sugar can be found in Walmart Canada stores.

      Reply
      • Ayah Mostafa
        December 11, 2017 at 4:45 pm (1 year ago)

        Hi, very nice ptterns of fabrics. Im looking for fabrics as one part not precut. Would you sell non pre cut either by meter or yard ?

        Reply
        • Sugar
          December 21, 2017 at 5:23 pm (1 year ago)

          Thank-you for your question, Ayah! You can find Fabric Creations Fabric by the Meter on Walmart.ca! Happy shopping!

          Reply
  2. Marlene Feeley
    June 19, 2017 at 12:49 am (2 years ago)

    Boheme bag
    Where did you find that beautiful red poppy pattern that you made the bag from?

    Reply
    • Sugar
      June 19, 2017 at 5:46 pm (2 years ago)

      Thank-you for the compliment, Marlene! We love that print too. That print and any others you find on Cup Of Sugar can be found at Walmart stores in Canada. For stock and availability of specific fabrics, contact your local store or check out http://www.walmart.ca.

      Reply
  3. Heather Smith
    August 20, 2017 at 4:16 pm (2 years ago)

    Hi, is your product fabric creations, flannel sheet, pre washed? i’m attempting to make a baby quilt and want to know if i should prewash this piece for use as a bottom on the quilt… the fabric squares area already prewashed…

    Reply
    • Sugar
      September 5, 2017 at 5:32 pm (1 year ago)

      Hi Heather!

      We would recommend that you pre-wash this fabric in the same manor that you will later wash the quilt.

      Happy sewing,
      Cup Of Sugar

      Reply
  4. Linda
    September 5, 2017 at 9:04 pm (1 year ago)

    Hi..love your site!!. I just purchased your “dressmaker chalk pencil set”. I’m not sure how to use the plastic brush and tab on the end of each pencil. Please let me know?

    Reply
    • Sugar
      September 22, 2017 at 4:37 pm (1 year ago)

      Thank-you for visiting us, Linda! What a great question. The plastic brush can be used as an eraser to brush away markings. The triangle piece can be used to trace more precise pointed markings and also makes the small pencil a little bit easier to hold. Happy Sewing and don’t forget to share your creations with us on Facebook at http://www.facebook.com/cupofsugarDIY/!

      Reply
  5. Shannon
    October 20, 2017 at 1:01 am (1 year ago)

    Hello,

    I am looking to get a large quantity of the moustache print fabric and some Walmarts never have them in stock. Is there another way of ordering that print to ensure I have enough?

    Reply
    • Sugar
      December 21, 2017 at 5:26 pm (1 year ago)

      Thank-you for your comment, Shannon! Fabric Creations Fabric by the Meter is available for sale on Walmart.ca! I hope you find what you are looking for.

      Reply
  6. Sheree
    November 15, 2017 at 10:54 pm (1 year ago)

    I just bought the honeycomb plush and the muslin to make a baby blanket. Do both fabrics have to be washed before or are they pre-washed for shrinkage?

    Reply
    • Sugar
      November 16, 2017 at 3:16 pm (1 year ago)

      Hi Sheree! I would recommend that you treat the fabric as you intend to treat the finished object. Meaning that if you intend to machine wash and dry the blanket, you should prepare your fabric in the same way before sewing (by machine washing and drying the fabric). That way, you can be sure that there will be no surprises. Please feel free to share your work with us on Facebook! Happy Sewing!

      Reply
    • Sugar
      November 22, 2017 at 10:03 pm (1 year ago)

      Thank-you for your question, Elizabeth! I know what you mean! We will edit the instructions to make this step more clear. After Step 5, you will take the second colour in the pair and repeat the same steps (as you did for the first colour – in this case orange). Basically, the threads of the same colour are “switching places” on the wheel so that the thread below is above and above is below. Does this make sense? Feel free to send us a message on Facebook for more DIY support: http://www.facebook.com/cupofsugarDIY

      Reply
  7. Merle Thomas
    December 14, 2017 at 6:31 pm (1 year ago)

    I just purchased 3 different size circular knitting needles “Love Knitting” brand. The finish on the needles makes it impossible to move stitches along the needle. A 5mm previously purchased is great, but these I am going to have to return to Walmart – the finish is totally different!

    Reply
    • Sugar
      December 21, 2017 at 5:25 pm (1 year ago)

      Thank-you for your comment, Merle! Could you please send us a picture of the needles you are dissatisfied with, by email at contact@cupofsugar.ca? We would be happy to look into this for you.

      Reply
  8. MARY
    December 29, 2017 at 5:51 am (1 year ago)

    Just want to say what a cool site you have. Lots of inspiring ideas!

    Reply
    • Sugar
      January 2, 2018 at 8:35 pm (1 year ago)

      So glad you found us, Mary!

      Reply
  9. eliza
    January 6, 2018 at 11:16 pm (1 year ago)

    hi! i have to say this web. is amazing!!anyway, do you know any simple things i could make with a new sewing machine?thanks,eliza

    Reply
    • Sugar
      January 8, 2018 at 4:55 pm (1 year ago)

      Thank-you for your comment, Eliza! We answered your post on the Inspiration page, check it out: http://www.cupofsugar.ca/sweet-inspiration/

      If you have any more questions, do not hesitate to get in touch with us any time!

      Reply
  10. Christina
    January 31, 2018 at 4:51 pm (1 year ago)

    Greetings all. I have just started using a knitting loom and would like to know how to do a blanket.

    Reply
    • Sugar
      February 5, 2018 at 7:53 pm (1 year ago)

      Congratulations, Christina! Which loom are you using? We’d be happy to help.

      Reply
  11. Julia Unruh
    April 17, 2018 at 3:54 pm (10 months ago)

    I purchased a piece of your fabric from WalMart yesterday. I had wondered about the measurements on the packaging but decided to buy it anyway. Today when I take the fabric from the bolt and look at the measurements again I realized it has been typed incorrectly. It states on the package that it is 42″ x 52″ then in meteoric it says it is 1.7 x 1.4m. It should say it this way according to conversion chart that the fabric is 42″ x 54″ and metric should be 1.066 x 1.37. So on top of incorrect conversion you also increase the amount of what is actually there. I can still do my project but had hoped to have more left over.

    Reply
    • Sugar
      April 17, 2018 at 6:36 pm (10 months ago)

      Thank-you for your comment, Julia! Would it be possible for you to send us a picture of the packaging? We’d be happy to look into this for you.

      If it’s easier, you can also reach us on Facebook at http://www.facebook.com/cupofsugardiy.

      Happy Sewing!

      Reply
      • Julia Unruh
        April 18, 2018 at 4:59 pm (10 months ago)

        Yes I can. I will post it to your Facebook page.

        Reply
  12. Cindy
    May 29, 2018 at 4:47 pm (9 months ago)

    Hi. I’m in the middle of a project and I’m short one piece of fabric. The Walmart I purchased at doesn’t have any more, and I’ve checked 6 other Walmarts and they don’t carry the Baby Bolts at all – only the small pre-cut squares. Is there any way you can tell me which Walmart stores in Toronto area stock the Baby Bolts? I need one more package (42″ x 108″) of the fabric with the brown bunnies on white background. HELP. Thanks.

    Reply
    • Sugar
      May 31, 2018 at 6:58 pm (9 months ago)

      Thank-you for your comment, Cindy! I have reached out to the manufacturer of this product. They let me know that even if we send you a list of Wal-Mart stores in Toronto that carry the baby bolts, you might not be able to find this exact print since the stock and assortments by store will vary.

      But, we really want to help you finish your project! So, the manufacturer directed me to a store who is willing to list the exact print on Amazon.ca for you. Would that work? Let me know and I will get back to them ASAP.

      Reply
  13. Penny McLeod
    June 19, 2018 at 12:24 am (8 months ago)

    Purchased one of your snap fasteners kits but unfortunately do not understand the instructions that came with them. Do you have a tutorial online showing how to put the snap fasteners onto a garment?

    Reply
    • Sugar
      June 20, 2018 at 2:07 pm (8 months ago)

      We’d be happy to help! Could you please send us either a picture of the product or the product number?

      Reply
  14. Emeria Soares
    June 24, 2018 at 5:32 pm (8 months ago)

    Just love your site. I just bought sum fabric at Walmart and your website was on the tag.

    Reply
    • Sugar
      June 25, 2018 at 3:04 pm (8 months ago)

      So glad you found us, Emeria! If you have any questions, we’re here to help.

      Reply
  15. Ann Simpson
    June 27, 2018 at 12:54 am (8 months ago)

    What are some projects your Multi-Purpose Craft Material can be used for. Is it a stabilizer and if so do the finished products have to be hand washed and never ironed.

    Reply
  16. Anne
    June 29, 2018 at 11:04 pm (8 months ago)

    Bought the “ start to Quilt Kit” with a rotary cutter and mat as well as rulers, pins, markers, and thimbles.
    Ended up cutting through the mat with the rotary cutter, thankfully didn’t cut my counter top!
    Are these mats suppose to be used to protect your counters, and not be like paper?

    Reply
    • Sugar
      July 4, 2018 at 4:28 pm (8 months ago)

      Thanks for getting in touch with us, Anne! That is certainly unusual. Indeed, the mat is designed to provide a cutting surface and protect your counters and surfaces from contact with the blade. Could you please send us a picture to contact@cupofsugar.ca or through Facebook?

      Reply

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